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Delivery

Delivery Details

WHAT ARE THE DELIVERY COSTS AND OPTIONS?

We offer a number of delivery options. You can choose to have your order delivered to your home or work address. We do everything we can to make sure your order is delivered on time and in full.

EVERY ORDER IS TRACKED

For maximum peace of mind, all orders are sent with tracking. You can easily track your order on the ROYAL MAIL website.

CHOOSING YOUR DELIVERY OPTION

When you check out, you will be able to choose which delivery service you would like. The checkout will always clearly explain which options are available to you.

All available items are in stock for dispatch on the same working day if ordered before 2pm (UK time).

WHAT IF YOU ARE OUT WHEN YOUR ORDER ARRIVES?

If you are out when the parcel arrives a ‘Something for you' (also known as a P739) card will left in the event that we are unable to complete delivery, with the mail subsequently being brought back to your local Delivery Office to allow collection or redelivery on a more suitable date. As part of our security policy it is not possible to collect mail without both identification matching the name shown on the item & the 'something for you card' itself.  

WHAT IF YOUR ORDER DOESN'T ARRIVE WHEN YOU EXPECT?

If your delivery is more than 4 working days overdue, please contact us. We will then do everything we can to track down your order.

 

SHIPPING OPTIONS:

 

UK ROYAL MAIL 48 HOUR - £3.95

This is a tracked service delivered within 2 working days delivered using Royal Mail 48 Hour service.

UK ROYAL MAIL NEXT DAY DELIVERY - £4.95

This is a tracked service and delivered on the next working day after being dispatched. Next-Day parcels are delivered by Royal Mail Tracked 24 Service

 *Next Day Delivery is valid on orders placed before 2pm Monday - Friday. Next Day Delivery orders placed on Friday before 2pm will be shipped that day and delivered on Monday orders placed on a Friday after 2pm will be shipped on Monday and delivered on Tuesday. 

ROYAL MAIL SATURDAY DELIVERY: £6.95

Orders placed before 2pm on Friday selecting Saturday delivery will be delivered on Saturday before 1pm using Royal Mail Saturday Delivery.

REPUBLIC OF IRELAND: £5.95

All Republic of Ireland orders will be shipped the same day if ordered before 2pm using An Post standard delivery and will be delivered within 2 working days.

EUROPEAN DELIVERY - £5.95

All European deliveries will be shipping using Royal Mail International. Orders placed before 2pm will be shipped on the same day. Orders placed after 2pm will be dispatched the next working day. Orders Placed on Saturday, Sunday or Bank Holidays will be dispatched the next working day. European orders will be delivered within 3-5 working day

REST OF WORLD DELVIERY: £9.95

All ‘Rest of World’ orders will be shipped using Royal Mail International. Orders placed before 2pm will be shipped on the same day. Orders placed after 2pm will be dispatched the next working day. Orders Placed on Saturday, Sunday or Bank Holidays will be dispatched the next working day. ‘Rest of World’ orders will be delivered within 5-10 working day

PLEASE NOTE – Rest of World orders may be subject to import tax.  Please check your country's import charges before placing your order.

PLEASE NOTE - Our Delivery time scale is based on Monday - Friday we don't include weekends as a working day.

PLEASE NOTE – Bank holiday orders will be processed the next working day

PLEASE ENSURE ALL DELIVERY ADDRESSES AND INSTRUCTIONS ARE ENTERED CORRECTLY. ANY PARCELS RETURNED DUE TO INVALID ADDRESSES WILL INCUR A RE-DELIVERY CHARGE, PAYABLE BY THE CUSTOMER